PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING MELIORAPERFORMANCE.COM or any of the associated Meliora Performance, LLC’s specific webpages (hereinafter referred to as “the Site”).

 

This Privacy Policy is here to better serve those who are concerned with how their information is used online. The following describes what type of information we collect, what it’s used for, and the measures we take to protect it.

 

By using the Site and/or purchasing our Meliora Performance, LLC services or products, you voluntarily agree to be bound by this Privacy Policy. If you have any questions about this Privacy Policy, please contact us at support@melioraperformance.com. If you do not agree with the terms of this Privacy Policy, you shall not use the Site, our services, or products.

 

1. Definitions

“Company”, “We”, “I”, “Our”, or “Us” means Meliora Performance, LCC and melioraperformance.com.

 

“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Meliora Performance, LLC, Elizabeth Beaubrook, or any employees of Meliora Performance and any and all written or downloadable material purchased, viewed, or otherwise offered on melioraperformance.com, such as blog posts, documents, information, or other written materials.

 

“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual. For example, personal information includes your name, address, email address, or similar information.

 

“Site, Services, or Products” means melioraperformance.com, Content, email list, social media posts, blog posts, courses, coaching services, forms, worksheets, and any other information readily available on the the Site.

 

“Site” means melorapeformance.com and any and all of the Company’s associated pages, forms, or sub-pages.

 

“You” or “Your” means the user, customer, or viewer of the Site.

 

2. Company Statement:

The Site and Content contained therein are owned by Elizabeth Beaubrook and Meliora Performance, LLC. Meliora Performance, LLC is committed to protecting your Personal Information. We will only collect or use your Personal Information in accordance with this Privacy Policy.

 

3. What kind of Personal Information do we collect?

Personal Information You Provide:

When using the Site, to include completing forms, purchasing products, providing comments, or contacting us, you may be asked to enter your name, email address, mailing address, and payment or credit card information. We use this information to deliver the product purchased and/or to provide you with Content.

 

If you would like to correct or update personal information collected about you, please contact support@melioraperformance.com.

 

Personal Information Automatically Collected:

Through use of the Site, the Company may use data collection technology, such as Google Analytics to collect information related to your use of the Site. Generally, this includes information about your geographic location and Site behavior. We collect this information for statistical purposes only and to improve the client experience.

 

4. When do we collect Personal Information?

We collect Personal Information from you when you purchase, order, or register for use of the Site, Services, or Products. This can include but is not limited to downloading content, subscribing to our newsletter, completing a form, or making purchases. Viewing the site does not require you to provide personal information, unless viewing privileged content made available to paying clients.

 

Please note that if you sign-up to receive any downloadable content on the Site, or purchase any products or services from us, you will automatically be added to our email list to receive free email messages from Meliora Performance, LLC which may include marketing materials and efforts. You can unsubscribe at any time by clicking “UNSUBSCRIBE” at the bottom of each email. If you have any questions or need assistance unsubscribing from our email list, email support@melioraperformance.com to cease receiving any future messages.

 

 

5. How do we use your Personal Information?

When using the Site, Services, or Products, we may use the Personal Information we collect in the means pursuant to Section 3 of this agreement in the following ways:

• To personalize user experience and to deliver relevant product and service offerings.
• To improve our Site and user experience.
• To respond to customer service requests.
• To facilitate use of the Site features.
• To process transactions and purchases on the Site.
• To send emails communications regarding the Site, Services or Products.

6. Do we share your Personal Information with anyone?

Meloria Performance, LCC does not sell, trade, or otherwise transfer Personal Information to third parties, except in the following cases: 

• In order to comply with an investigation and as required by law, such as for legal and/or safety purposes.
• Use of third-party service providers that provide products, tools, platforms or services to our company which may include, but is not limited to, email marketing, website management, customer service, athlete management, or account maintenance.
• Social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, etc.) that offer functionalities related to our website, such as sharing a link to our Content. If you use those functionalities on the Site, your information will be shared with those respective platforms to complete functions.
• Disclosure of your Personal Information to our subsidiaries, contractors, subcontractors, affiliates, or business partners when necessary to carry out business functions such as web hosting, email service, billing, or technical support, so long as those parties agree to keep this information confidential.

If you make your Personal Information available to third parties through our Site, Services, or Products, Meliora Performance, LLC is not responsible for any unauthorized use by that third party. We never allow third-party behavioral targeting practices.

 

 

7. How do we protect your Personal Information?

We aim to uphold the highest security standards. The Site uses industry best practices for security protection to protect your information. Your Personal Information is stored on secured networks and is only accessible by a limited number of individuals who have special access rights to such systems and are bound by confidentiality agreements. 

 

8. Do we use ‘cookies’?

Meliora Performance, LLC and third-parties in the manner described pursuant to Section 6 of this agreement, use cookies and collect information from the computer, mobile phone, or other device you use to access the Site, Services, or Products. This information is automatically collected. Cookies are small data files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you consent) that enables the site or service provider’s systems to recognize your browser and capture and remember certain information. 

 

You must consent to use cookies and can choose to disable all cookies through your browser settings at any time. Disabling cookies may impact some of the features and functionality of the Site, Services, or Products, as cookies are necessary to help track and enhance your experience on the Site.

 

9. Third-Party Links:

We may offer third-party products, services, or content on our Site. We hold the highest standard for integrity in any partnership or promotion with our Company, though third-parties may or may not have separate and independent privacy policies. Therefore, we assume no responsibility or liability for the content and activities of these linked sites and/or their privacy policy (or lack thereof).

 

10. Password Privacy:

While consuming the Site, or Our Services or Products, you may register for an account by creating a username and/or password for login. It is your responsibility to keep the username and password protected. By registering for an account you assume responsibility for any actions which occur through the use of your account, whether completed by you or not. Do not share your username/password or login information with anyone. We are not responsible or liable for any loss or damages as a result of failure to protect your account information or your unauthorized sharing of such. Notify us immediately by email at support@melioraperformance.com of any unauthorized use of your information or any other security breach.

 

11. Fair Information Practices:

In order to comply with Fair Information Practices, we adhere to the following guiding policies, doctrine, and laws: 

• California Online Privacy Protection Act (“CalOPPA”): CalOPPA requires any person or company that operates websites collecting Personal Information from California viewers/consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Read more about CalOPPA here.

• Children’s Online Privacy Protection Act (“COPPA”): We do not conduct business with children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Site, Services, or Products if you are under 13 years old. If you’re younger than 13, you are not permitted to enter any Personal Information on this Site. If you are a parent and you believe your child under the age of 13 has provided us with Personal Information, please contact us immediately to have it removed by emailing us at support@melioraperformance.com.

• CAN-SPAM Act of 2003:The CAN-SPAM Act is a U.S. law which establishes rules for commercial email messages, gives you the right to stop certain commercial emails from being sent to you, and outlines certain penalties for commercial entities or persons who violate the law. 
• General Data Protection Regulation (“GDPR”) Rights: If you are located within the European Union (“EU”), you are entitled to certain rights under the GDPR. You have the right to know how long we keep your information, access or modify your information, withdraw consent to use of your information, provide only the information required to enter into contractual agreements with us, and file a complaint with governing bodies should the need arise.

If you have any questions about the ways in which Meliora Performance, LCC complies with local, state, and national laws regarding rights to privacy and the information contained herein, please contact us at support@melioraperformance.com.

 

12. Contacting Us:

If there are any questions regarding this Privacy Policy or the information contained herein, you may contact us using the following information:

Meliora Performance, LLC

Website: www.melioraperformance.com

Mailing Address: 193 Palmer Street, New Bedford, MA 02740

Email: support@melioraperformance.com

 

Updated on 7/31/2024